We may collect personal information including:

• Name

• Email address

• Phone number

• Business name

• Project details or enquiries you submit

• Any other information you choose to provide via our forms

We also collect limited technical information when you visit our website, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

We collect personal information when you:

• Submit an enquiry or contact form

• Request a quote or information

• Interact with our website

• Accept or manage cookies on our site

Some information is collected automatically through cookies and similar technologies.

We use your information to:

• Respond to enquiries and provide services

• Prepare quotes and process orders

• Improve our website and services

• Communicate with you about your enquiry or project

• Run marketing and advertising campaigns

• Meet legal and regulatory requirements

We only collect information that is reasonably necessary for these purposes.

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly

• Understand how visitors use our site

• Improve performance and user experience

• Support marketing and advertising activities

You can accept, reject, or manage cookies through our cookie banner or your browser settings at any time.

We may use trusted third-party services such as:

• Website hosting and analytics providers (e.g. Google Analytics)

• Advertising platforms (e.g. Meta, Google Ads)

• Website and form management tools

These providers may process information on our behalf in accordance with their own privacy policies.

We do not sell or rent your personal information.

We may disclose personal information:

• To service providers who assist in operating our business

• Where required or authorised by law

• To protect our legal rights or prevent fraud

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information is stored securely and only accessed by authorised personnel or service providers.

You may request access to, or correction of, your personal information at any time.

If you have a privacy concern or complaint, please contact us using the details below. We will respond within a reasonable timeframe.

Some third-party services we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection measures are in place.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@flatpaxcuttosize.com.au
Phone: (07) 5619 9533
Address: 26 Production Ave, Molendinar QLD 4214