Support
Cabinetry by Flatpax Cut To Size
Frequently Asked Questions
Our sales team is currently focusing on complete kitchens, laundries and full kitchen refacing projects.
For smaller projects such as TV units, vanities, wardrobes, office cabinetry and individual cabinets, we recommend having your tradesperson order through our online ordering portal.
Our online ordering portal is designed for cabinetmakers, tradespeople and customers confident in ordering their own cabinetry.
We don't assist with entering or checking jobs, although submissions are reviewed for obvious inconsistencies in materials, hardware and specifications.
Our sales team can assist with design and full job entry for complete kitchens, laundries and full kitchen refacing projects through our Get A Quote service.
We also have tutorials to help you navigate the portal.
We're a cabinetry supply-only business, so we don't offer onsite measuring or installation services.
We recommend having your tradesperson measure and install your cabinetry. Unfortunately, we're unable to recommend installers directly.
Yes! You can order individual doors, drawer fronts and panels through our online ordering portal. Dimensions, colours and finishes are fully customisable within our available product range.
Turnaround times depend on the materials selected rather than the size of your job.
Standard melamine cabinetry is generally ready in around 10 days from deposit. 2Pac, thermolaminated doors and laminate benchtops can take up to 3–4 weeks.
Assembly adds approximately 1–2 weeks to these turnaround times.
Yes! We offer regular deliveries throughout the Gold Coast, Brisbane and Northern Rivers regions.
For areas outside our regular delivery zones, we also offer flat-pack delivery to selected freight depots for collection.
You're also welcome to collect your cabinetry directly from our factory in Molendinar.
Check out our delivery page for zones and pricing.
Yes! You don't need an ABN or QBCC licence to register for a free DIY Account. Our online ordering portals are designed for customers with sufficient cabinetry knowledge to confidently configure and order their own cabinetry.
Contact Support
For help with existing orders, accounts and portal questions, complete the form below.